PRIVACY POLICY

Buckingham

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Buckingham (“I,” “me,” or “my”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any purposes unrelated to providing my direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information I Collect

I may collect the following types of information:

Personal Information:

• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How I Use Your Information

I use collected data for:

• Providing and improving my services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and updates
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into my SMS messaging services, you agree to receive text messages related to my services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
• I maintain timestamped records of all opt-in actions
• I comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying “STOP”
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed promptly

Message Frequency & Content:

• Message frequency varies based on your interactions with my services
• Messages will be directly related to the services you have requested
• I do not send promotional content without specific consent

Help & Support:

• Reply “HELP” for assistance or contact me at [email protected]
• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers may include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services, such as customer service or message delivery platforms, is permitted solely to operate the service you requested.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

I implement reasonable safeguards to protect SMS opt-in information and consent records.

4. Information Sharing & Disclosure

I do not sell, rent, or trade personal information. I may share information only in the following limited situations:

Service Providers:

• Third-party vendors who assist in operational functions (e.g., payment processing, appointment scheduling)
• SMS aggregators and providers solely for delivering messages you have consented to receive
• All service providers are required to maintain confidentiality and appropriate security safeguards

Legal Compliance:

• If required by law, legal process, or to protect my legal rights
• In response to valid law enforcement requests or court orders

Business Transfers:

• In the event of a merger, acquisition, or asset transfer
• Any transferred data remains protected under this policy

All the above categories exclude text messaging originator opt-in data and consent, except for messaging providers necessary to deliver SMS services.

5. Data Security

I maintain reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication procedures
• Periodic security reviews and updates
• Data protection practices aligned with applicable laws
• Secure backup and recovery systems

No method of electronic transmission or storage is completely secure. While I strive to protect your information, absolute security cannot be guaranteed.

6. Cookies & Tracking Technologies

I use cookies and similar technologies to:

• Analyze website traffic
• Remember your preferences
• Improve website functionality
• Measure service effectiveness

You may manage cookies through your browser settings. Disabling cookies may affect certain website features.

7. Your Rights & Choices

You may:

• Request access to, update, or delete your personal information
• Opt out of marketing emails by clicking “unsubscribe”
• Opt out of SMS by replying “STOP”
• Request information about how your data is processed
• Withdraw consent for future communications
• File a complaint with an appropriate regulatory authority

To exercise any of these rights, contact me using the details below.

8. Third-Party Links

My website may contain links to third-party websites. I am not responsible for their privacy practices. This Privacy Policy applies only to information collected directly through my services.

9. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. The most current version will always be posted with the updated effective date. Significant updates may be communicated via email or website notice.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact:

Buckingham
Phone: +1 301-765-0100
Email: [email protected]
Website: buckingham.nextstepinvestorsolutions.com

By using this website and services, you acknowledge and agree to this Privacy Policy.